Enhancements to Verint Enterprise Feedback Management Solution Help Make Customer Interactions More Relevant, Contextual and In-the-Moment

PRESS RELEASE: Geolocation targeting is an essential capability in customer analytics today, and is now included along with other enhancements designed to help make customer interactions more relevant, contextual and in-the-moment in the Enterprise Feedback Management™ (EFM) solution from Verint® Systems. Continue reading Enhancements to Verint Enterprise Feedback Management Solution Help Make Customer Interactions More Relevant, Contextual and In-the-Moment

Voxpro Announces Two New Senior Leadership Appointments to Facilitate the Company’s Accelerated Growth Globally

PRESS RELEASE: Ireland’s largest international customer experience provider, Voxpro, has today announced the strategic appointment of two new senior executive team members. Brian Hannon as Chief Commercial Officer and Christina Kenny as Chief People Officer. Also joining as an Advisor to the company is Brendan O’Driscoll. Continue reading Voxpro Announces Two New Senior Leadership Appointments to Facilitate the Company’s Accelerated Growth Globally