Gumtree Selects Oracle Marketing Cloud to Expand U.K. Customer Base

Gumtree has selected the Oracle Marketing Cloud to expand its customer base and support its goal of becoming Britain’s #1 digital brand. By taking advantage of the deep audience insights delivered by the Oracle Marketing Cloud’s data management platform, Gumtree will be able to increase engagement on Gumtree.com by creating online, offline and mobile marketing campaigns that deliver rich, actionable and personalised information to target audiences. Continue reading Gumtree Selects Oracle Marketing Cloud to Expand U.K. Customer Base

Dialoga Group launches its WebRTC platform for contact centers

PRESS RELEASE: After becoming the only operator with its own network in 18 countries (EU and America), allowing it to provide high quality telecommunications services without having to resort to resellers, Dialoga Group has now developed its own WebRTC platform for final users, call center agents and homeshoring agents. Continue reading Dialoga Group launches its WebRTC platform for contact centers

mplsystems receives honourable mention in Gartner’s new 2016 Field Service Management Report

PRESS RELEASE: mplsystems, the contact centre and field service technology specialist, has been mentioned in Gartner’s new 2016 Field Service Management Report, [1], this is in addition to their listing as a Visionary in the October 2016 Magic Quadrant for Contact Centre as a Service (CCaaS), Western Europe and their inclusion the May 2016 Gartner Magic Quadrant for the CRM Customer Engagement Centre. Continue reading mplsystems receives honourable mention in Gartner’s new 2016 Field Service Management Report

Unify Resolves to Help Businesses Stay Human, Engaged and Productive in the Digital World in 2017

Unify, the Atos brand for communications software and services shared seven resolutions for 2017 to help organizations of all sizes realize the potential of their employees’ productivity and creativity in today’s increasingly mobile and virtual business environments. Continue reading Unify Resolves to Help Businesses Stay Human, Engaged and Productive in the Digital World in 2017

Mahindra Comviva’s mobiquity® Wallet launches Chatbot for digital wallets

PRESS RELEASE: Mahindra Comviva, the global leader in providing mobility solutions, today announced the release of the new version of mobiquity® Wallet which comes with an embedded chatbot to assist wallet consumers through their digital payments journey with their banks. The new and improved mobile application provides an intuitive and intelligent conversational interface that helps banks to deliver an interactive and personalized experience to their customers. Continue reading Mahindra Comviva’s mobiquity® Wallet launches Chatbot for digital wallets