Directors’ Club United Kingdom is delighted to announce the final shortlist for the Live Chat category of the UK National Innovation Awards 2017. Continue reading Finalists Revealed For The Live Chat Category Of The UK National Innovation Awards 2017
Daily Archives: February 1, 2017
Firstsource expands strategic partnership with Sky in new ten year deal
PRESS RELEASE: Firstsource Solutions UK, the UK’s leading customer experience expert, has signed a ten year deal to expand its existing partnership with Sky, Europe’s leading Entertainment Company. Continue reading Firstsource expands strategic partnership with Sky in new ten year deal
ShoreTel announces Connect CLOUD for UK market
PRESS RELEASE: ShoreTel® announced, as part of its global service expansion, the introduction in the UK of ShoreTel Connect™ CLOUD and ShoreTel Connect Contact Center for CLOUD solutions. ShoreTel can now provide unified communications (UC) ready-made “as-a-service” with clear and simple customer pricing, enabling a wider range of businesses of all sizes to benefit from voice, video, mobile, conferencing, messaging and contact centre communication services. Continue reading ShoreTel announces Connect CLOUD for UK market
IPC teams with Verba to offer holistic collaboration recording solutions for financial markets customers using Skype for Business™
PRESS RELEASE: IPC, a leading global provider of secure, compliant communications and networking solutions for the financial markets community announced an agreement with Verba, a leader in call recording and quality management solutions for unified communications that support instant messaging, voice, and video devices, to provide compliance solutions for IPC customers who use Skype for Business™. Continue reading IPC teams with Verba to offer holistic collaboration recording solutions for financial markets customers using Skype for Business™
The National Archives take communications to the Cloud
PRESS RELEASE: The National Archives (TNA) is digitising its communications technology with an innovative cloud-based system. From March 2017, more than 600 staff will have access to advanced cloud telephony capabilities, provided by leading cloud communications provider 8×8, to improve efficiency and collaboration throughout the organisation. Continue reading The National Archives take communications to the Cloud
LogMeIn Completes Merger with Citrix’s GoTo Business
LogMeIn announced the completion of its previously disclosed merger with Citrix Systems, Inc.’s GetGo, Inc. subsidiary, a wholly owned subsidiary consisting of Citrix’s GoTo family of service offerings. The merger officially closed after market hours on January 31, 2017. Continue reading LogMeIn Completes Merger with Citrix’s GoTo Business