American Red Cross Selects BroadSoft CC-One SaaS for Contact Center

BroadSoft announced that the American Red Cross® has selected the BroadSoft Business CC-One application, an analytics-driven cloud contact center solution – to better serve citizens during disaster response and relief efforts with a flexible and agile virtual call center model. Continue reading American Red Cross Selects BroadSoft CC-One SaaS for Contact Center

ShoreTel Integrates with G Suite and Google Chrome to Streamline Workflows and Increase Productivity

PRESS RELEASE: ShoreTel®, a leading provider of communication solutions that make interactions simple launched ShoreTel Connect for Chrome browser, an integrated solution that delivers a unified communications experience between ShoreTel Connect, G Suite and Google Chrome. With a new client app, users can streamline workflows and increase efficiencies with integrated contacts, events and call control. Continue reading ShoreTel Integrates with G Suite and Google Chrome to Streamline Workflows and Increase Productivity

Unify Extends the Collaborative Power of Circuit to Include New Integrated Conference Room Solution, Circuit Meeting Room

Unify, the Atos brand for communications software and services introduced new features and an expansion to their Circuit platform, Circuit Meeting Room, the collaboration-space enabler of the digital workplace. Designed to support today’s mobile and distributed workforce, Circuit Meeting Room combines the value of video conferencing with the power of social collaboration for more effective and productive meetings. Additionally, Unify is adding new functionality to Circuit, offering a new desktop option and increased features and functionality for mobile users. Continue reading Unify Extends the Collaborative Power of Circuit to Include New Integrated Conference Room Solution, Circuit Meeting Room

Nokia and Three UK to deploy world’s first next-generation cloud native core network

PRESS RELEASE: Nokia and Three UK, part of CK Hutchison, are to deploy the world’s first fully integrated cloud native core network. The UK network will enable massive scalability, allowing Three to rapidly respond to customers’ dynamic service demands while preparing for IoT and 5G. Continue reading Nokia and Three UK to deploy world’s first next-generation cloud native core network

WEBTEXT Selected For AVAYA DevConnect Select Product Program

PRESS RELEASE: WEBTEXT announced that it has expanded its relationship with Avaya, with WEBTEXT now officially a member of the Avaya DevConnect Select Product Program (SPP). SPP is a unique reselling program that simplifies the process for Avaya customers, Avaya sales teams and channel partners to order strategically-selected third party solutions. Continue reading WEBTEXT Selected For AVAYA DevConnect Select Product Program

Unify Names Industry Veteran Paul Cunningham Chief Marketing Officer

Unify, the Atos brand for communications software and services announced it has appointed Paul Cunningham to the role of Chief Marketing Officer, with responsibility for all of Unify’s marketing activities for its OpenScape and Circuit solution portfolios. Cunningham will also join the Unify Executive Committee. Continue reading Unify Names Industry Veteran Paul Cunningham Chief Marketing Officer

Convergys announces growth in Honduras

PRESS RELEASE: Convergys Corporation, global leader in customer management, revealed the opening of 300 new jobs in Honduras, to start in the next three months. Interested candidates may visit us at our offices in Altia Park, tower #2, 3rd floor, Monday – Friday from 8am – 5pm or apply online in our Facebook /Convergys. The new team members will work in the areas of customer service and must be fully proficient in English. Continue reading Convergys announces growth in Honduras