Aculab announces new biometric speaker verification engine – VoiSentry

PRESS RELEASE: Aculab, a leading provider of deployment proven telephony APIs for the global communications market, is pleased to announce the intended release of a biometric speaker verification software option for its OEM partners. Christened VoiSentry, Aculab’s voice biometric offering is designed to enable its developer customers to add voice authentication solutions to any business application. Continue reading Aculab announces new biometric speaker verification engine – VoiSentry

Moray Council Expands Use of Verint Solutions to Help Citizens More Easily Manage Their Council Services

PRESS RELEASE: Verint® announced that Moray Council extended its investment and is implementing additional digital first capabilities from its Engagement Management™ suite. Among these are the software’s “myaccount” customer portal and search functionality. Moray Council currently uses the Verint solution to support its “Moray Connected” initiative, which enables citizens to manage their council services simply, safely and when convenient for them. Continue reading Moray Council Expands Use of Verint Solutions to Help Citizens More Easily Manage Their Council Services

PwC select Thunderhead to deliver customer engagement for the PwC Suite

PRESS RELEASE: Thunderhead, the leader in enterprise technology for customer engagement announces that its ONE Engagement Hub has been selected by PwC. PwC is launching PwC Suite – a brand new service created to deliver knowledge and insight to Tax, HR and Legal professionals that can be accessed on a 24/7 basis. Thunderhead’s ONE is a cloud-based customer engagement platform that surfaces unique customer insight and journey behaviour in real-time. Continue reading PwC select Thunderhead to deliver customer engagement for the PwC Suite

Noetica Founder Presented with CEO of the Month Award by Corporate Vision Magazine

PRESS RELEASE: Noetica – the call centre technology company announced that its Founder and CEO, Danny Singer has been awarded the CEO of the Month Award by Corporate Vision (CV) Magazine. This latest accolade has been received as Noetica celebrates its 20th anniversary in 2017 and as the company kicks-off its campaign to champion responsible outbound dialling, in light of the new Ofcom regulations that came into force on 1st March. Continue reading Noetica Founder Presented with CEO of the Month Award by Corporate Vision Magazine