PRESS RELEASE: NICE announced that Yapı Kredi, one of the largest banks in Turkey, reported rapid and measurable results from a customer insight initiative over the course of 2016. The financial institution credits NICE analytics and quality management solutions with driving this success, including doubling the effectiveness of interaction evaluations and improving customer satisfaction with Yapı Kredi’s contact center service. Continue reading Yapı Kredi Drives Improved Customer Service and Greater Operational Efficiency with NICE Analytics
Daily Archives: March 29, 2017
Creative Virtual Named Best Virtual Assistant Solutions Provider 2017
PRESS RELEASE: Creative Virtual was recently named ‘Best Virtual Assistant Solutions Provider 2017’ as part of the 2017 International Software & Cloud Services Awards. Continue reading Creative Virtual Named Best Virtual Assistant Solutions Provider 2017