Upstream Works Software Ltd., a provider of Omnichannel Contact Center solutions announced a new partnership with NextNet Partners, to provide integrated communications solutions on the Cisco Collaboration platform. Together, they are making it easier and faster to deploy effective solutions that meet the needs of clients and deliver real business value. Continue reading Upstream Works Software Announces New Partnership with NextNet Partners
Daily Archives: August 2, 2017
Cogito Expands Executive Team to Further Enhance its Emotional Intelligence Solution and Ensure Customer Success
Cogito, the leader in real-time emotional intelligence solutions announced the appointment of Margaret Olson as Senior Vice President of Engineering and Veronica Lee as Vice President of Customer Success. Olson will spearhead the company’s engineering team, leading and orchestrating the development and delivery of Cogito’s breakthrough artificial intelligence solution that provides live coaching to agents within phone conversations. Continue reading Cogito Expands Executive Team to Further Enhance its Emotional Intelligence Solution and Ensure Customer Success