8×8 Unveils Elegantly Redesigned and Integrated Mobile App to Enhance Cloud Communications, Collaboration and Messaging Experience

8×8, the world’s first Communications Cloud provider announced general availability of a brand new 8×8 Virtual Office® Mobile solution, enabling users to communicate and collaborate from anywhere around the world with a beautifully redesigned mobile app experience. Continue reading 8×8 Unveils Elegantly Redesigned and Integrated Mobile App to Enhance Cloud Communications, Collaboration and Messaging Experience

Case Study: TalkTalk’s New Community Receives Global Recognition

TalkTalk wanted to transform the experience of its user community, recognising that their help and experience was at the heart of its digital strategy for all customers. After focus groups and gathering data it decided it wanted to “provide its customers with an easy to use, vibrant, visually appealing, next generation, P2P support experience, accessible to everyone, anywhere on any device”. Continue reading Case Study: TalkTalk’s New Community Receives Global Recognition

Inbenta Joins NICE inContact DEVone Ecosystem Program for Technology Partners and IT Developers

NICE inContact announced that Inbenta has joined the DEVone ecosystem program and has products available on CXexchange, the most extensive technology ecosystem currently available in the customer experience market. Products available on CXexchange are designed to integrate with NICE inContact CXone™, the world’s #1 cloud customer experience platform. Continue reading Inbenta Joins NICE inContact DEVone Ecosystem Program for Technology Partners and IT Developers