Noble Systems will host its 2017 Select Noble Users Group (SNUG) APAC Conference this month in Sydney, on 10 – 11 October at Pier One Hotel. The conference helps Noble’s users “get connected” to their Noble products, to other users facing similar business challenges and to the Noble Systems team, so they can work faster and smarter, lower costs and optimise results. Continue reading Noble Systems to Host 2017 SNUG APAC Conference
Daily Archives: September 28, 2017
InMoment Unveils New AI Algorithms That Predict and Prevent Employee Attrition, Reduce Turnover Costs
InMoment, the leader in customer experience intelligence, unveils the availability of new artificial intelligence (AI) algorithms that predict employee attitudes and behaviors, allowing companies to proactively prevent turnover and reduce the costs of replacing human capital. Continue reading InMoment Unveils New AI Algorithms That Predict and Prevent Employee Attrition, Reduce Turnover Costs
NICE inContact CXone Transforms One-on-One Experiences with the Addition of RiverStar Unified Agent Desktop’s Customized Process Workflows
NICE inContact announced that RiverStar has joined the DEVone developer program and has an agent desktop product available on CXexchange marketplace, the most extensive technology ecosystem currently available in the customer experience market. Products available on CXexchange are designed to integrate with NICE inContact CXone™, the world’s No. 1 cloud customer experience platform. Continue reading NICE inContact CXone Transforms One-on-One Experiences with the Addition of RiverStar Unified Agent Desktop’s Customized Process Workflows
Tailored Brands Selects ForeSee To Enhance Customer Experience Across All Consumer Touchpoints
ForeSee, announced that Tailored Brands, Inc. has selected the ForeSee® CX Suite, the methodology-powered solution, to manage all of its customer experience (CX) intelligence from one place. ForeSee will enable Tailored Brands to leverage a unified view of the customer, with scientific measurement of CX across the entire customer journey. Continue reading Tailored Brands Selects ForeSee To Enhance Customer Experience Across All Consumer Touchpoints