Business to business Software as a Service (SaaS) firm ResponseTap Ltd will be embarking on a further stage of growth after securing a £3.5 million funding package from Clydesdale and Yorkshire Bank’s Growth Finance team. Continue reading Salford software firm accelerates growth plans with multi-million pound funding
Years after predicting the future of cloud-based workforce management, Teleopti’s Product Manager Jeremy Hamill-Keays reveals the real state of affairs in contact centers today. Continue reading Looking back on the cloud
Rob Crutchington, Director at Encoded, discusses the changes for consumers in light of the latest government legislation banning credit and debit card surcharges and who will really benefit as a result. Continue reading Scrapping Card Fees – A Bureaucratic waste of time or a benefit to consumers?
Mashreq Bank, one of the leading financial institutions in the UAE, announced it is working with Avaya to develop customer experience solutions that will take the digital banking experience to the next level. Avaya and Mashreq Bank will work closely together to integrate the latest technology trends, including robotics, analytics, cloud and e-channels, into existing Mashreq Bank’s digital services. Continue reading Mashreq Bank Transforms Banking Experience with Avaya