Aspect Software Appoints Tom Davies as Senior Vice President of Cloud Operations

Aspect Software, a leading provider of fully integrated consumer engagement, workforce optimization, and self-service solutions announced the appointment of Tom Davies to Senior Vice President Cloud Operations. Davies, a highly accomplished and industry-recognized operations and IT professional, will focus on ensuring Aspect’s global cloud operations deliver a world-class customer experience. Continue reading Aspect Software Appoints Tom Davies as Senior Vice President of Cloud Operations

[24]7 Changes Company Name to [24]7.ai to Reflect Leadership in Artificial Intelligence for Superior Customer Experience

[24]7, a global leader in intent-driven customer experience solutions, has changed the company name to [24]7.ai to better reflect its leadership in leveraging artificial intelligence to dramatically improve customer experience. [24]7.ai empowers companies to understand, anticipate and act on consumer intent, leading to better experiences, greater brand loyalty and increased revenue opportunities. Continue reading [24]7 Changes Company Name to [24]7.ai to Reflect Leadership in Artificial Intelligence for Superior Customer Experience