Resilient plc and Daisy Group announce distribution agreement to address market demand for GDPR and MiFID II mobile call recording compliance solutions

Resilient plc and Daisy Group today announced a strategic partnership and distribution agreement to address the growing market demand for business mobile call recording solutions enabling compliance under the Markets in Financial Instruments Directive (MiFID) II and General Data Protection Regulations (GDPR). Continue reading Resilient plc and Daisy Group announce distribution agreement to address market demand for GDPR and MiFID II mobile call recording compliance solutions

MOBILITY MEA pipeline will deliver $40 million of new VoiceSage revenue in the Middle East over the next five years

VoiceSage, the customer engagement services leader, has announced projected sales worth over $40 million over the next five years from its new strategic alliance with Mobility MEA, a leading enterprise and carrier mobility specialist in the Middle East & Africa region and GEMA licensee for the UAE, Kingdom of Saudi Arabia, and Pakistan. Continue reading MOBILITY MEA pipeline will deliver $40 million of new VoiceSage revenue in the Middle East over the next five years

Standard Chartered to give clients an edge with banking-savvy chatbot powered by Kasisto

In an innovative move that will bring new convenience to its clients, Standard Chartered plans to deploy a chatbot on its online and mobile banking platforms and websites. Powered by Kasisto’s conversational artificial intelligence (AI) platform, KAI Banking, the chatbot will act as a virtual personal assistant to help clients manage money, make payments and analyse their spending in a split-second, via natural conversations in English and other languages. Continue reading Standard Chartered to give clients an edge with banking-savvy chatbot powered by Kasisto

IPsoft Equips Businesses to Accelerate Digital Transformation at Scale by Automating Delivery of Enterprise Services with 1Desk™

IPsoft, the leader in enterprise AI, announced its visionary new platform for business users, 1Desk™, that enables businesses to accelerate digital transformation and stay competitive in the digital economy. For the first time, enterprises will be able to draw on a digital labor pool of cognitive agents, virtual engineers and virtual administrators in order to automate entire end-to-end processes, from HR and IT, to Finance and Administration. Continue reading IPsoft Equips Businesses to Accelerate Digital Transformation at Scale by Automating Delivery of Enterprise Services with 1Desk™