Canine contact centre reaches 1 millionth call on the dog and bone

The Contact Centre for Dogs Trust, the UK’s largest dog welfare charity, has taken its one millionth call with almost 200,000 of those conversations being about how to adopt a homeless hound. Based at Dogs Trust Manchester, since opening in September 2014 the 55 strong team has answered on average 1,000 calls every day and responds to around 2,600 e-mails every month. Continue reading Canine contact centre reaches 1 millionth call on the dog and bone