CallidusCloud Announces Strategic Go-To-Market Partnership with Bpm’online

Callidus Software, a global leader in cloud-based sales, marketing, learning and customer experience solutions, announced a new strategic partnership with bpm’online, which includes a joint, collaborative go-to market effort that will bring increased value to customers of both companies. Continue reading CallidusCloud Announces Strategic Go-To-Market Partnership with Bpm’online

NICE Adaptive WFO Receives the Frost & Sullivan Award for Its Real-time Scheduling Solution

NICE announced that it has received Frost & Sullivan’s 2017 Customer Value Leadership Award for its intelligent empowerment solutions in the contact center industry. The award recognizes the company’s cloud-based Adaptive Workforce Engagement solution for uniquely empowering employees, supervisors, and workforce administrators with automated, analytics-based intraday scheduling optimization. Continue reading NICE Adaptive WFO Receives the Frost & Sullivan Award for Its Real-time Scheduling Solution