Runnymede Borough Council has selected Capita One’s Digital Enterprise platform following a competitive process. The customer relationship management system and online customer portal will integrate with the Council’s back office systems. Continue reading Runnymede Borough Council selects Capita’s One Digital Enterprise platform
Daily Archives: December 1, 2017
Capgemini to help accelerate robotic automation across UK Central Government
Capgemini has announced a two-year agreement with the UK Cabinet Office to develop a Robotic Process Automation (RPA) Center of Excellence (CoE). The CoE, which is now up and running, will help to accelerate the take-up of RPA across central government by supporting departments to develop plans to automate some of their clerical processes. Continue reading Capgemini to help accelerate robotic automation across UK Central Government
Lithium Technologies Appoints new CTO
Raju Malhotra has been hired as Lithium Technologies’ new chief technology officer where he will lead product development and technology innovation for Lithium’s global R&D investments. Effective immediately, Raju will assume responsibility for leading development for the Lithium engagement platform with a key focus on unifying Lithium’s product capabilities, scaling its infrastructure, and continuing to develop and grow the talent in the R&D team. He will report directly to CEO Rob Tarkoff. Continue reading Lithium Technologies Appoints new CTO
zehnplus Launches the World’s Most Advanced A.I. Driven FAQ Product Providing Unparalleled Customer Experience and Increased Sales
zehnplus, a leader in customer self-service digital solutions, announced the launch of the world’s most advanced A.I. driven FAQ product, FAQtool (www.faq-tool.com). With prices starting as low as $15 per month, FAQtool’s A.I. algorithm technology provides the most superior customer self-service currently available on the market. Continue reading zehnplus Launches the World’s Most Advanced A.I. Driven FAQ Product Providing Unparalleled Customer Experience and Increased Sales
Amazon Connect Certifies Pindrop’s Security and Authentication Technology
Pindrop, a pioneer in voice security and authentication, announced that Amazon Web Services (AWS) has certified its fraud detection and authentication capabilities for use with Amazon Connect. Amazon Connect customers can secure their call centers by using Pindrop’s simple, self-service integration. Continue reading Amazon Connect Certifies Pindrop’s Security and Authentication Technology