Hertfordshire Fire and Rescue Service has joined forces with fire services in Norfolk, Lincolnshire and Humberside to answer 999 calls more effectively in even the most testing conditions. Continue reading Fire services join forces to answer 999 calls
Monthly Archives: December 2017
Grosvenor Services Group expands to new Sheffield office
Grosvenor Services Group, part of specialist outsourcing business Echo Managed Services, has expanded to a new office in Sheffield following a strong period of growth. Continue reading Grosvenor Services Group expands to new Sheffield office
One of Australia’s Largest Insurers Selects NICE’s Nexidia Analytics Solution to Improve Customer Experience
NICE announced that one of Australia’s largest multinational insurance companies is implementing Nexidia Analytics as part of an initiative to improve customer experience, increase efficiency and reduce costs. The company selected the next-generation omnichannel analytics solution due to its speed, accuracy and responsiveness, as well as its integration capabilities and impressive proven results. Continue reading One of Australia’s Largest Insurers Selects NICE’s Nexidia Analytics Solution to Improve Customer Experience
Sanitas Trusts Atento to Strengthen its Commercial Strategy in Spain
Atento, the leading provider of CRM/BPO in Latin America, and one of the top five providers worldwide, will provide sales services to Sanitas, a leading company in healthcare and wellbeing services in Spain, strengthening the company dental insurance sales strategy. Continue reading Sanitas Trusts Atento to Strengthen its Commercial Strategy in Spain
Optus Business And Hastings Deering Sign New Three-Year Strategic Partnership
Optus Business announced a three year whole-of-business ICT contract with Hastings Deering, one of the world’s largest Caterpillar dealer networks, to deliver a range of telecommunications and managed services. Continue reading Optus Business And Hastings Deering Sign New Three-Year Strategic Partnership
NICE Robotic Process Automation and Desktop Analytics Rated a Market Leader in Product Satisfaction
NICE announced that it has been recognized as a market leader in customer satisfaction for its robotic process automation and desktop analytics solutions, according to a new report by DMG Consulting LLC. Continue reading NICE Robotic Process Automation and Desktop Analytics Rated a Market Leader in Product Satisfaction