Verint Accelerates Automation Innovation and Expands Cloud Self-Service Solutions

Verint® announced that it has acquired all of the outstanding equity interests in Next IT Corporation and its affiliate Next IT Innovation Labs, LLC (collectively, “Next IT”), a developer of conversational artificial intelligence-powered intelligent virtual assistants. The purchase price consisted of close to $30 million of cash paid at closing, plus potential additional future cash payments. Continue reading Verint Accelerates Automation Innovation and Expands Cloud Self-Service Solutions

Batten down the hatches – Semafone predicts new onslaught of cyber-attacks in 2018

Semafone, the leading provider of data security and compliance solutions for contact centres, sees trouble ahead for companies which don’t have their cyber security in order – but also predicts that new regulations will have a positive impact on the market. CEO Tim Critchley, global solutions director, Ben Rafferty and head of information security, Shane Lewis, share their top five predictions for 2018. Continue reading Batten down the hatches – Semafone predicts new onslaught of cyber-attacks in 2018

Star2Star Communications And Blueface Merge To Become Global Top Five Unified Communications As A Service (UCaaS) Business

Star2Star Communications, North America’s Leading Hybrid Cloud Communications company and Blueface, the pan-European Unified Communications as a Service (UCaaS) provider have today announced a merger, whereby the combined entity “StarBlue” instantly becomes a top five global provider in the rapidly growing global Unified Communications market. Continue reading Star2Star Communications And Blueface Merge To Become Global Top Five Unified Communications As A Service (UCaaS) Business