TeleWare & Team Venti tie up in Skype for Business compliance solution

TeleWare announced that it has signed a new partnership with Team Venti, extending TeleWare’s partnering for growth philosophy into North America and beyond. The two specialist Microsoft Cloud partners have delivered a compliance solution that offers the ultimate one-stop compliance recording and analytics services for firms using Skype for Business. Continue reading TeleWare & Team Venti tie up in Skype for Business compliance solution

Synchronoss Technologies’ New Cloud, Messaging and Digital Offerings

Synchronoss will be offering demos of its updated lineup of solutions, including Personal Cloud, Content Transfer, Messaging Marketplace, Email, and Digital Channels at CES 2018. These demos will take place in The Chairman’s Salon at the Wynn Hotel in Las Vegas from January 9 -12, 2018. Continue reading Synchronoss Technologies’ New Cloud, Messaging and Digital Offerings

Votacall Completes the Acquisition of Lyrix’s Cloud-based Speech Recognition Software Platform

Votacall, a leading provider of Cloud-based voice solutions and business communication systems with an expertise in VoIP, Unified Communications (UC) and Call Center design and deployment, has acquired Mobiso, a Cloud-based Speech Recognition Software Suite from Lyrix, including all intellectual property, patents assets and infrastructure associated with the innovative software product suite. Continue reading Votacall Completes the Acquisition of Lyrix’s Cloud-based Speech Recognition Software Platform

NICE inContact Named a Leader in Ovum Decision Matrix for Selecting a Multichannel Cloud Contact Center Solution

NICE inContact, a NICE business announced that Ovum, a leading research firm, has identified the company as a market leader in its 2017-18 Ovum Decision Matrix for Selecting a Multichannel Cloud Contact Center Solution, earning top scores for its technology capabilities and being highly regarded by customers for execution. Continue reading NICE inContact Named a Leader in Ovum Decision Matrix for Selecting a Multichannel Cloud Contact Center Solution