Thalasia, hotel and seaside resort, has started a digital transformation process with Vodafone that will allow it to provide a more efficient and personalized service to its customers. Thalasia is a modern and innovative thalassotherapy spa with solutions based on the power of the sea water, its needs for recovery of health, relaxation and body care. Continue reading Thalasia starts the digital transformation of its services with Vodafone
Daily Archives: January 18, 2018
Verint Customer Satisfaction Ratings Shine in New Market Research
Verint®, The Customer Engagement Company™ announced that it achieved the highest number of top satisfaction scores from its customers among all vendors evaluated in DMG Consulting LLC’s latest research. Continue reading Verint Customer Satisfaction Ratings Shine in New Market Research
Helpshift Brings on Chief Marketing Officer Paul Sebastien and Vice President of Business Development Chuck Coulson
Helpshift, the company revolutionizing the customer service industry through AI and chatbot-powered digital support announced the addition of Chief Marketing Officer Paul Sebastien and Vice President of Business Development Chuck Coulson to the company’s leadership team. Continue reading Helpshift Brings on Chief Marketing Officer Paul Sebastien and Vice President of Business Development Chuck Coulson
Teleperformance Wins Frost & Sullivan Company of the Year Awards for Asia Pacific, Europe and North America Regions
Teleperformance, the worldwide leader in omnichannel customer experience management announced it received three prestigious Contact Center Outsourcing Company of the Year Awards from Frost & Sullivan, recognizing its entire regional operations in Asia Pacific, Europe and North America. Continue reading Teleperformance Wins Frost & Sullivan Company of the Year Awards for Asia Pacific, Europe and North America Regions
Zendesk Joins Shopify Plus Technology Partner Program
Zendesk, a leading provider of software for better customer relationships, announced it has joined the Shopify Plus Technology Partner Program, which provides high-growth, high-volume merchants with instant access to the top business solutions and expertise. Continue reading Zendesk Joins Shopify Plus Technology Partner Program
Polycom Announces Agreement for Strategic Acquisition of Obihai Technology
Polycom,, announced the signing of a merger agreement to acquire Obihai Technology, Inc., a San Jose-based innovator in VoIP audio solutions. Obihai Technology develops software and hardware for VoIP endpoints. Continue reading Polycom Announces Agreement for Strategic Acquisition of Obihai Technology