Daimler Financial Services is transforming the customer experience with emotionally intelligent digital humans

At the Mobile World Congress Daimler Financial Services presents a digital human concept called ‘Sarah’, which in the future will redefine the link between man and machine using artificial and emotional intelligence. ‘Sarah’ will be able to assist customers similar to a personal concierge, with the goal to offer the right information at the right time with a convenient and emotionally intelligent, digital touchpoint. Continue reading Daimler Financial Services is transforming the customer experience with emotionally intelligent digital humans

Soul Machines Builds Enterprise Traction, Signs Marquee Deals in Its Quest to Humanize Artificial Intelligence

Soul Machines, a developer of the world’s first Virtual Nervous System which brings intelligent, emotionally responsive digital humans “to life,” announced that it has entered into a new partnership with Daimler Financial Services. Continue reading Soul Machines Builds Enterprise Traction, Signs Marquee Deals in Its Quest to Humanize Artificial Intelligence

Nuance Introduces Significant Advancements to Market Leading Biometrics Solution; Security Suite Leverages AI to Curb Fraud Across Voice and Digital Channels

Nuance announced the next generation of Security Suite, a state-of-the-art biometric security solution for fraud prevention and authentication, and a key advancement to the Nuance Omni-Channel Customer Engagement Platform. Continue reading Nuance Introduces Significant Advancements to Market Leading Biometrics Solution; Security Suite Leverages AI to Curb Fraud Across Voice and Digital Channels

DialogTech Launches Easily Deployable AI Call Scoring Solution for Marketing and Sales

DialogTech, the world’s leading provider of actionable marketing analytics for inbound calls announced the release of Conversation Insights™ Pro, a revolutionary new solution that makes DialogTech’s industry-leading AI technology easily accessible to any business that values calls. Continue reading DialogTech Launches Easily Deployable AI Call Scoring Solution for Marketing and Sales