DATAMARK Partners with Large Growing Energy Supplier to Provide Contact Center Services

DATAMARK, a global leading provider for contact center services, has partnered with a fast growing energy provider in support of their customer service outreach. The company provides natural gas and electricity for its clients across the U.S, Canada, and Japan. Continue reading DATAMARK Partners with Large Growing Energy Supplier to Provide Contact Center Services

Diabolocom and Custics launch a “smart” partnership based on customer data analysis

Diabolocom, an operator and cloud solutions provider for omnichannel customer interactions management, and Custics, a start-up specialising in customer data analysis, have announced a new partnership which will aim to process the entire customer journey: from data collection to analysis and operational recommendations. Continue reading Diabolocom and Custics launch a “smart” partnership based on customer data analysis