BT Wholesale chooses Semafone to offer secure payments solution to UK resellers

Semafone has been selected to provide its secure payment technology to BT Wholesale’s extensive reseller network. The partnership will broaden BT Wholesale’s Hosted Communication Services portfolio to include Semafone’s market-leading contact centre PCI DSS compliance solution – Cardprotect, which also helps to address compliance for the incoming European General Data Protection Regulation (EU GPDR). Continue reading BT Wholesale chooses Semafone to offer secure payments solution to UK resellers

Aspect Software Announces New Patient Engagement Solution

Aspect Software announces the launch of Aspect AI Assistant Suite at the Healthcare Information and Management Systems Society (HIMSS) annual conference, Booth #3832. The new solutions are end-to-end applications that automate omni-channel self-service and two-way communication between businesses and consumers and leverage AI techniques such as Natural Language Understanding (NLU) chatbots and voicebots. Continue reading Aspect Software Announces New Patient Engagement Solution

Noble Systems Helps Companies Improve Their Customer Experience at Enterprise Connect 2018 in Orlando

Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, will be showcasing its industry-leading solutions for Contact Centre, Workforce Management, and Analytics at Enterprise Connect 2018, coming to Orlando, March 12 – 15. Continue reading Noble Systems Helps Companies Improve Their Customer Experience at Enterprise Connect 2018 in Orlando