TeleSign SMS Messaging Integrates With Microsoft Dynamics 365 for Marketing

TeleSign announced it will bring its global SMS messaging capabilities to Microsoft Dynamics 365 for Marketing. With TeleSign’s SMS app, Dynamics 365 for Marketing users can seamlessly send SMS-based marketing campaigns including alerts, reminders and notifications to increase engagement, usage and brand awareness. Continue reading TeleSign SMS Messaging Integrates With Microsoft Dynamics 365 for Marketing

Cisco Announces New Chief Sales and Marketing Officer and New Chief Customer Experience Officer

Cisco announced that Gerri Elliott has been named executive vice president and chief sales and marketing officer, and Maria Martinez will serve as the company’s executive vice president and chief customer experience officer. Elliott and Martinez will join Cisco’s executive leadership team and serve as executive officers of the company. Continue reading Cisco Announces New Chief Sales and Marketing Officer and New Chief Customer Experience Officer

DialogTech Deepens Integration with Adobe Experience Cloud

DialogTech, the world’s leading provider of marketing analytics for inbound calls, today announced a deepened integration with Adobe Experience Cloud that enables digital marketers to use deep, real-time insights on offline calls and conversations to drive higher-quality conversions, deliver more personalized customer experiences and grow revenue. Continue reading DialogTech Deepens Integration with Adobe Experience Cloud

Nuance Digital Messaging Connects People with Brands One Billion Times a Year

Nuance announced a major achievement: The Nuance Customer Engagement Platform now powers one billion digital messaging interactions between consumers and enterprises each year. Today’s news marks an important milestone for messaging, showing that consumers are rapidly embracing it as a preferred means of engaging across nearly all industries, including banking, telecommunications, travel and more. Continue reading Nuance Digital Messaging Connects People with Brands One Billion Times a Year