Vizolution Launches North American Business at LendIt Fintech

Vizolution, a U.K.-based provider of Customer Experience (CX) software solutions announced at the LendIt Fintech USA 2018 conference in San Francisco that the company has expanded operations to North America, having established a headquarters office in Toronto, and sales, marketing and operations presence in Boston, Massachusetts and Santa Barbara, California. Continue reading Vizolution Launches North American Business at LendIt Fintech

Freshworks wins Best Implementation of an ITSM solution for 2nd year running at the SDI IT Service and Support Awards

Freshworks, the leading provider of cloud-based business software, has won the Best Implementation of an IT Service Management (ITSM) Solution award as a result of its collaboration with Descartes, a global leader in logistics technology. The award was won for Descartes’ implementation of Freshservice and was announced at the Service Desk Institute Awards dinner. Continue reading Freshworks wins Best Implementation of an ITSM solution for 2nd year running at the SDI IT Service and Support Awards

Voxtelesys Unites with 3CX to Deliver a Powerful IP PBX with Local Presence Dialing

Voxtelesys, a top-tier VoIP service provider committed to delivering advanced voice, data, routing and compliance solutions, announced the addition of the 3CX IP PBX to its suite of customer contact solutions. This open-standard, software-based IP phone system now brings premium Voxtelesys SIP service to the industry’s most popular IP phones both on-premise or in the cloud. Continue reading Voxtelesys Unites with 3CX to Deliver a Powerful IP PBX with Local Presence Dialing