More than half of Brits in financial trouble feel they cannot ask for help

More than half (52%) of people feel there is a negative stigma attached to asking for help if they fall into debt, according to new research. The study, completed by outsourced customer contact specialist Echo Managed Services, surveyed 1,000 UK residents on their experiences, knowledge and attitudes to household arrears. Continue reading More than half of Brits in financial trouble feel they cannot ask for help

Interactions Extends Privacy and Security With Release of A First-of-its-Kind GDPR API

Interactions, LLC, a leading provider of Intelligent Virtual Assistants (IVAs) for enterprise customer engagement announced the release of the company’s GDPR API. The API gives Interactions clients the means to process requests from customers who reside in the European Economic Area (EEA), as outlined by the General Data Protection Regulation (GDPR), an EU data protection and privacy law. Continue reading Interactions Extends Privacy and Security With Release of A First-of-its-Kind GDPR API

Aircall Secures $29 Million to Reinvent the Business Phone

Aircall, the leading cloud-based phone system, has raised $29 million in Series B funding, led by UK investor Draper Esprit, with participation from Balderton Capital, NextWorld Capital, eFounders and Newfund, bringing total funding to $40.5 million to-date. Aircall will use the new funds to accelerate the buildout of its platform, including seamless integrations into all the software tools used by modern businesses. Continue reading Aircall Secures $29 Million to Reinvent the Business Phone