Colin Hay at Puzzel believes focus on customer interactions is what really matters and outlines ten strategies for reducing customer call volumes… Continue reading Ringing the changes: the art of reducing call volumes
Daily Archives: May 1, 2018
NewVoiceMedia named in FT 1000 list of Europe’s fastest-growing companies
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, has been recognised as one of Europe’s fastest growing companies in the FT 1000, a ranking published by the Financial Times and Statista. Continue reading NewVoiceMedia named in FT 1000 list of Europe’s fastest-growing companies