TTEC has recently been named to Training Industry, Inc.’s 2018 “Training Outsourcing Companies Watch List.” Training Industry produces the list annually as part of its mission to continually monitor the training marketplace for the best providers of training services and technologies.

“TTEC appreciates this prestigious recognition from Training Industry,” said Dave Anderson, Executive Vice President, TTEC Digital, Consulting. “Our team is proud to design and deliver interactive employee training and development programs which not only educate, but also inspire and empower brand ambassadors to deliver exceptional customer experiences.”

By transforming the way companies think about, build, develop, reward and motivate teams to deliver consistent employee and customer experiences, TTEC’s Learning and Performance solutions enable clients to efficiently upskill new and existing employees, ranging from frontline personnel all the way to the executive office. Solutions include skills and competency assessments, custom content design and Real Play simulated learning environments including artificial intelligence and chatbots.

Selected 2018 Training Outsourcing Watch List Companies like TTEC demonstrated excellence in many areas, including:

• Industry visibility, innovation and impact
• Capability to deliver multiple types of training services
• Company size and growth potential
• Strength of clients
• Geographic reach

“The companies featured on this year’s Training Outsourcing Watch List, including TTEC, represent an emerging group of providers that deliver superior training solutions and services to their clients,” said Danielle Draewell, market research analyst at Training Industry, Inc. “The extensive content and technology services provided by TTEC makes them a leader in the constantly evolving and growing training outsourcing market.”