M24Seven Confirms Strategic Partnership in the United Kingdom with thevoicefactory – an Evolve IP Company

Evolve IP®, The Cloud Strategy Company™, announced that M24Seven, one of the United Kingdom’s fastest-growing connectivity and internet infrastructure providers, has reconfirmed their strategic partnership with thevoicefactory, an Evolve IP company.

Contact Centre CLUB

M24Seven, with headquarters in Manchester and offices in London and Bucharest, Romania, has worked with thevoicefactory on numerous cloud communications and cloud call centre projects that drive better business collaboration, mobility and improved customer experiences for enterprises in the United Kingdom.

Over the last year, the partnership has flourished as each organisation effectively leveraged the other’s best-of-breed services and world-class infrastructure. Today, the integrated communications platform includes:

  • Hosted IP phone systems
  • Business collaboration tools
  • Market-leading call analytics
  • Call recording
  • CRM integration
  • Full mobile convergence
  • International presence
  • Call Centre
  • Intelligent IVR
  • Network connectivity & more

“M24Seven’s goal is to develop and deliver innovative market-leading products and services to our customers. We have found a fantastic strategic partner in thevoicefactory, an Evolve IP company, who enables us to ensure our clients’ cloud communications solutions are provided on carrier-grade infrastructure with an ever-growing product feature set, and which can be delivered over our international connectivity footprint,” said Kevin Paige, Chief Technology Officer for M24Seven.

“M24Seven has a great client base and significant presence in the retail and leisure markets; verticals that are ideally suited for cloud communications and hosted contact centres,” said Paul Harrison, Managing Director of thevoicefactory, an Evolve IP company. “Together our integrated solution provides their clients with an award-winning platform of cloud communications running over M24Seven’s highly-reliable connectivity network. We’re looking forward to another exceptionally successful year together.”