More than half of Brits in financial trouble feel they cannot ask for help

More than half (52%) of people feel there is a negative stigma attached to asking for help if they fall into debt, according to new research. The study, completed by outsourced customer contact specialist Echo Managed Services, surveyed 1,000 UK residents on their experiences, knowledge and attitudes to household arrears. Continue reading More than half of Brits in financial trouble feel they cannot ask for help

Interactions Extends Privacy and Security With Release of A First-of-its-Kind GDPR API

Interactions, LLC, a leading provider of Intelligent Virtual Assistants (IVAs) for enterprise customer engagement announced the release of the company’s GDPR API. The API gives Interactions clients the means to process requests from customers who reside in the European Economic Area (EEA), as outlined by the General Data Protection Regulation (GDPR), an EU data protection and privacy law. Continue reading Interactions Extends Privacy and Security With Release of A First-of-its-Kind GDPR API

Aircall Secures $29 Million to Reinvent the Business Phone

Aircall, the leading cloud-based phone system, has raised $29 million in Series B funding, led by UK investor Draper Esprit, with participation from Balderton Capital, NextWorld Capital, eFounders and Newfund, bringing total funding to $40.5 million to-date. Aircall will use the new funds to accelerate the buildout of its platform, including seamless integrations into all the software tools used by modern businesses. Continue reading Aircall Secures $29 Million to Reinvent the Business Phone

GCI appoints ex Microsoft veteran Patrick De Smedt as Non-Executive Chairman

Converged ICT Services Provider GCI is pleased to announce the appointment of Patrick De Smedt as Non-Executive Chairman. Patrick brings a wealth of experience to GCI including 23 years with Microsoft which he joined in 1983 when it was a mere 200 employees. Patrick was one of its first appointments in Europe and his career culminated in the role of Chairman for Microsoft Europe Middle East and Africa. Continue reading GCI appoints ex Microsoft veteran Patrick De Smedt as Non-Executive Chairman

Solgari releases GDPR & MiFID II Compliant SMS service as part of Integrated Omni-Channel Cloud Communications service

Solgari, the global provider of compliant, integrated omni-channel cloud communication services announced the release of our compliant SMS service which is now available as part of our cloud communications suite to existing and on-boarding customers. Continue reading Solgari releases GDPR & MiFID II Compliant SMS service as part of Integrated Omni-Channel Cloud Communications service

Aspect Software wins Security Solution of the Year for VerifyTM at 2018 UK Cloud Awards

Aspect Software is delighted to announce that it has been named a winner in the Security Solution of the Year category at this year’s UK Cloud Awards, in recognition of the innovative nature and consistently excellent performance of its VerifyTM fraud detection software. Aspect triumphed in a category packed with major players in the cybersecurity sphere, underlining the positive effect that Verify has had on the businesses that have implemented it. Continue reading Aspect Software wins Security Solution of the Year for VerifyTM at 2018 UK Cloud Awards