Aircall, the leading cloud-based phone system, has raised $29 million in Series B funding, led by UK investor Draper Esprit, with participation from Balderton Capital, NextWorld Capital, eFounders and Newfund, bringing total funding to $40.5 million to-date. Aircall will use the new funds to accelerate the buildout of its platform, including seamless integrations into all the software tools used by modern businesses.
The company will also dedicate portions of the funds to hire top talent to supplement its growing teams in both Europe and the U.S.
“Most business tools have been redefined in recent years to enable collaboration and flexibility across a company. However, for too many teams, the phone remains disconnected from the rest of their everyday tools,” said Ben Tompkins, Managing Partner at Draper Esprit. “The Aircall team is uniquely positioned to change this, which is why we’re so excited to make this investment.”
Since its inception in 2014, thousands of businesses have turned to Aircall to improve their phone communications with the UK being one of the main market. Aircall replaces outdated systems like PBXs with a collaborative and efficient platform that provides relevant customer data and agent-facing tools at the onset of every call.
Aircall aims to empower businesses to connect with their customers, partners, and employees in entirely new ways. Most recently, the company launched Aircall Now to enable voice calling within business messenger platforms, improving millions of monthly conversations.
“Teams are increasingly looking for efficiency and productivity gains made possible by integrating your phone into the SaaS tools your business is already using,” said Olivier Pailhes, CEO of Aircall. “We look forward to delivering more value to our customers through product enhancements and a broader integration ecosystem.”
Aircall has enjoyed rapid expansion through strategic partnerships with brands like Salesforce, Zendesk, Intercom, Hubspot, Zoho and many others, and strong customer adoption. The platform has quickly grown from handling thousands of calls to millions of calls daily and is expanding to business teams worldwide.
“Since our first investment in 2015, it’s been clear that Aircall is addressing a major need for the modern business. They have the potential to be a transformative business and we can’t wait to see the next chapter in their growth,” said Bernard Liautaud, Managing Partner at Balderton Capital.
For more information on Aircall visit, Aircall.io.