RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions, announced that the operator of the world’s first Globalized Network and leader in integrated satellite communications, Intelsat, has selected RingCentral as its cloud communications and collaboration solutions provider across its global locations. Continue reading Intelsat Empowers Global Workforce with RingCentral Cloud Communications Solutions
Daily Archives: June 14, 2018
New Capabilities Expand Genpact Cora Platform’s Ability to Accelerate Customer Journey-Driven Transformation at Scale
Genpact, a global professional services firm focused on delivering digital transformation, announced new customer experience enhancements to Genpact Cora, its modular, artificial intelligence (AI)-based platform that helps enterprises accelerate digital transformation at scale. Continue reading New Capabilities Expand Genpact Cora Platform’s Ability to Accelerate Customer Journey-Driven Transformation at Scale
NICE inContact CXone Named Best New Technology Solution by ICMI Global Contact Centre Awards
NICE inContact, a NICE business, announced that NICE inContact CXone, the world’s #1 cloud customer experience platform, was named the Best New Technology Solution by the ICMI Global Contact Center Awards. NICE inContact was recognized for its commitment to improving the customer experience at the ICMI Contact Center Expo. Continue reading NICE inContact CXone Named Best New Technology Solution by ICMI Global Contact Centre Awards