CallMiner Eureka Starter Now Available on AWS Marketplace, Simplifying Speech Analytics Buying Process

CallMiner, a provider of award-winning speech and customer engagement analytics, announced its CallMiner Eureka Starter solution is now available on Amazon Web Services (AWS) Marketplace, making it easier for customers to find, compare, and immediately start using the software. Continue reading CallMiner Eureka Starter Now Available on AWS Marketplace, Simplifying Speech Analytics Buying Process

Nokia signs five-year global IT infrastructure and application services deal with HCL Technologies

HCL Technologies (HCL), a leading global technology company, announced that it has been selected by Nokia, a Finnish networking and telecommunications equipment company as part of an important effort of streamlining Nokia’s outsourced IT management services. Continue reading Nokia signs five-year global IT infrastructure and application services deal with HCL Technologies

Vonage Enhances Customer Engagement Through Real-time Intelligence by Partnering with Leading AI Vendors and AI-Enabled Platforms

Vonage, a business cloud communications leader, is advancing real-time intelligence in the enterprise by combining the power of Nexmo, the Vonage API Platform (Nexmo), with the offerings of a growing network of artificial intelligence (AI) providers, including Amazon Web Services (AWS), Google Cloud, and Microsoft; and AI-enabled Platforms and ISVs, including Workplace by Facebook, i2x, MuleSoft, OneReach, Over.ai, VoiceBase, Talkpush and Voicera. Continue reading Vonage Enhances Customer Engagement Through Real-time Intelligence by Partnering with Leading AI Vendors and AI-Enabled Platforms

Leanplum Acquires Connecto, a Conversational Marketing Company

Leanplum, the leader in mobile engagement announced the acquisition of Connecto, a provider of AI-powered conversational marketing. With this acquisition, Leanplum is taking the next step forward in transforming the relationship between brands and their customers. By bringing together Connecto’s AI-driven automation with Leanplum’s mobile engagement platform, brands will be able to engage their customers in real-time across a wide range of connected experiences. Continue reading Leanplum Acquires Connecto, a Conversational Marketing Company