NewVoiceMedia wins 2018 Customer Sales and Service World Award

NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions announced that the NVM Platform has won a 2018 Customer Sales and Service World Award.

Contact Centre CLUB

The annual Customer Sales and Service World Awards programme, with active participation from a broad spectrum of industry voices, encompasses the world’s best in sales and service or contact centre individuals, teams, departments, and achievements. The NVM Platform received a gold award in the Cloud Computing/SaaS Product or Service for Contact Center category.

NVM’s global cloud telephony platform is an intelligent, multi-tenant contact centre and inside sales solution that joins up all communications channels and plugs straight into an organisation’s CRM software for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NVM ensures complete flexibility, scalability and reliability.

“We are honoured to be recognised as gold Customer Sales and Service World Award winner”, says John Eng, Chief Marketing Officer at NewVoiceMedia. “Our cloud contact centre platform is helping companies worldwide transform their sales performance and deliver a more emotive customer experience, and this achievement underscores our commitment to help businesses looking to improve and compete on customer experience”.

About NewVoiceMedia

NewVoiceMedia is a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more.

Its award-winning platform joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data.

With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability and reliability.

NewVoiceMedia’s 700+ customers include Canadian Cancer Society, Ebury, FCR Media, FlixBus, JustGiving, Kingston University, Lumesse, Paysafe and Vax. For more information, visit www.newvoicemedia.com