AEGIS and STARTEK Conclude Transaction to Create Global Leader in Customer Experience Management

Aegis, a portfolio company of Capital Square Partners (CSP), and StarTek, both leading providers of outsourcing and technology services, have announced that they have completed a business combination transaction between the companies to create a leader in customer experience management. Continue reading AEGIS and STARTEK Conclude Transaction to Create Global Leader in Customer Experience Management

Sopra Steria And Symphony Ventures Announce Strategic Alliance to Accelerate Intelligent Automation in Private and Public Sectors

Sopra Steria has announced a strategic alliance with Symphony Ventures to address the growing Intelligent Automation (IA) needs of its customers across enterprise and the public sector. Continue reading Sopra Steria And Symphony Ventures Announce Strategic Alliance to Accelerate Intelligent Automation in Private and Public Sectors

KG Hawes and TCN Partner to Deliver the Full Spectrum of Contact Centre Solutions

KG Hawes, a technology company specializing in customized software and support services for call centres and financial services, including the VoizTrail® Communication and Compliance Suite, and TCN Inc., a leading provider of cloud-based call centre technology for enterprises, contact centres, BPOs and collection agencies worldwide announced the formation of their strategic partnership to provide a streamlined, one-step communication solution. Continue reading KG Hawes and TCN Partner to Deliver the Full Spectrum of Contact Centre Solutions