SugarCRM Inc.®, the company that helps organizations build better business relationships announced new features for its cloud product portfolio that will enable its customers to improve their communication, processes and productivity. Continue reading SugarCRM focuses on collaboration, user experience and data privacy with new cloud release →

Topbox, a leading provider of omni-channel customer experience analytics software, announces that it has raised a significant amount of growth capital. The round was led by Telescope Partners, a growth equity firm based in San Francisco. Continue reading New Funding Provides Topbox with Fuel for Expansion and Innovation →

Genesys®, the global leader in omnichannel customer experience and contact centre solutions, has announced it has been approved as a supplier for UK Government’s latest G-Cloud framework, G-Cloud 10. Acceptance means the full portfolio of Genesys cloud solutions, including the PureEngage™, PureConnect™ and PureCloud® platforms, as well as Genesys Professional Services, are available to the public sector across the UK via G-Cloud 10. Continue reading Genesys omnichannel customer experience solutions now available on G-Cloud 10 →