BirdEye Launches Mobile Webchat to Help Businesses Get More Customers

Leading customer experience platform BirdEye announced the release of mobile Webchat, software designed specifically for local businesses to turn their website visitors into new customers by converting all incoming chats from website visitors into text message conversations. Today also marks the launch of BirdEye’s Messenger service that brings all customer communication into one inbox. Continue reading BirdEye Launches Mobile Webchat to Help Businesses Get More Customers

Interactions Wins 2018 Artificial Intelligence Breakthrough Award

Interactions, LLC, the leading provider of Intelligent Virtual Assistants (IVAs) for enterprise brands, announced Interactions Voice Biometrics has been awarded ‘Best Use of AI for Voice Biometrics’ by the Artificial Intelligence (AI) Breakthrough Awards. The AI Breakthrough Awards is an organization that recognizes and honors excellence, creativity, hard work and success of AI companies, technologies and products. Continue reading Interactions Wins 2018 Artificial Intelligence Breakthrough Award

Getronics completes acquisition of Pomeroy creating a Billion dollar plus leading global IT services platform

Getronics has acquired Pomeroy, one of the leading U.S. providers of digital workplace transformation services. The newly expanded company, with combined revenue of approximately $1.3 billion, will be a leading global player in the field of Managed Digital Workspace, Applications, Industry Specific Software Solutions, Multi-Cloud Management and Unified Communications. Continue reading Getronics completes acquisition of Pomeroy creating a Billion dollar plus leading global IT services platform

Business Systems awarded on to the G-Cloud 10 Framework Helping Boost UK Public Sector Move to the Cloud

Business Systems (UK) Ltd, a leading provider of Call Recording and Workforce Optimisation solutions with a 30 year history in quality monitoring, analytics, workforce management and cloud contact centre technology, has once again been awarded a place on the G-Cloud 10 framework for the supply of cloud-based software to the Public Sector. Continue reading Business Systems awarded on to the G-Cloud 10 Framework Helping Boost UK Public Sector Move to the Cloud