VideoCentric Partners with 8×8 to Expand Cloud Communications and Contact Centre Offerings in the UK SMB and Enterprise Market

VideoCentric, the UK’s leading integrator of Video Collaboration solutions and professional services, and 8×8, a leading provider of cloud phone, meeting, collaboration and contact centre solutions, have announced a partnership that will provide enterprise-grade cloud communications and voice collaboration solutions to UK SMB and Enterprise companies.

Contact Centre CLUB

The partnership expands VideoCentric’s extensive cloud collaboration portfolio to provide organisations access to 8×8’s industry-leading cloud-based UC and voice solutions.

8×8 X Series offers an integrated cloud platform for communications and contact centre to over a million business users worldwide, and has been named leader within the Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) for the 6th year running.

UK headquartered VideoCentric, who has been providing cloud-based video services to the UK market since 2007, says it has selected 8×8 as its UCaaS partner of choice due to its innovative and best-of-breed offering, global reach and the entirety and simplicity of the 8×8 solution.

“We are excited to be able to provide our customers with access to one of the most established and reliable providers of cloud-based voice and collaboration solutions available in the market today. Working with 8×8, VideoCentric now have an entire portfolio of world-leading Video, Voice and Data technologies for organisations to consume from the Cloud”, commented Emily Shimell, Head of Customer Communications at VideoCentric Ltd.

Over the past 17 years, VideoCentric has established itself as one of the UK’s leading Video Conferencing and Collaboration providers with the most experienced and accredited team for video communications. “The combination of 8×8 cloud platform and VideoCentric’s expertise and professional services ensures that businesses of all sizes can achieve their specific business outcomes with access to the most advanced communications, collaboration, contact centre and analytics available to any organisation worldwide.”

“VideoCentric is well-known and respected in the industry for its impressive work in video and collaboration; by partnering with 8×8 they are now able to complement this with industry-leading voice & contact centre capability providing their customers with an end to end solution for all cloud communication requirements,” commented Charles Aylwin, Director of Channel at 8×8. “This partnership continues to demonstrate 8×8’s commitment to the channel. Working with motivated partners such as VideoCentric is the key to our growth”

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