Aspect Software Announces Partner Relationship with Leading Telecom Master Agent Telarus

Aspect Software, a leading provider of fully integrated consumer engagement, workforce optimization, and self-service omni-channel solutions announced Telarus as a global Master Agent channel partner.

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Telarus’s partnerships with 4,500 subagents – smaller technology consultants and providers who have deep relationships with their customers – will increase Aspect’s opportunity pipeline and help the company build senior-level executive connections with end-customers.

“This partnership with Telarus is an incredible growth opportunity for Aspect and, along with the Aspect Via® Reseller Program announced earlier this year, represents the successes of the company’s aggressive channel strategy outlined at the beginning of 2018,” said David Herzog, SVP worldwide channels, Aspect Software. “We’re very excited to work with Telarus and their network of subagents to identify and cultivate new contact centre and workforce opportunities.”

Telarus has an agent-partner community of VARs, MSPs, integrators, and telecom professionals who source data, voice, cloud, and managed services through their robust portfolio of 180 leading service providers. Subagents will leverage our Telarus Master Agent agreement to pass opportunities to Aspect, work closely with the Aspect sales teams, and then work closely alongside the Aspect sales organization.

“Because we focus on our partner’s success, Telarus helps ensure large, complex opportunities get the extra attention they deserve, which is one of the reasons we were the fastest growing Master Agent in North America last year,” said Patrick Oborn, co-founder of Telarus. “We’re very pleased to bring Aspect’s award-winning customer engagement solutions into our portfolio, and we look forward to a long, mutually-beneficial relationship.”

For information on the Aspect Partner Program, go to www.aspect.com/partners/channel-program.

About Aspect

Aspect helps enterprises break down the walls between people, processes, systems and data sources, allowing organizations to unite around the customer journey. By developing fully native interaction management, workforce optimization and self-service capabilities within a single customer engagement centre, we enable dynamic, conversational interactions and create a truly frictionless omni-channel customer experience. Leveraging the agility of our worldwide cloud infrastructure and over 40 years of industry ingenuity, Aspect conveniently and easily connects questions to answers while helping enterprises keep service levels high and operational costs contained.

For more information, visit www.aspect.com.

About Telarus

Built for You, Telarus is the largest privately-held technology services distributor (master agent) in the United States. Our dynamic agent-partner community sources data, voice, cloud, and managed services through our robust portfolio of 160 leading service providers. We are best known for our home-grown software pricing tools and mobile apps that are unique in the industry. To help our partners grow their businesses, we’ve assembled the best support organization in the industry, which includes SD-WAN, Cloud, mobility, contact center, and ILEC specialty practices whose primary goal is to help our partners identify and design the right technology solutions for their customers.

To learn more about the Telarus opportunity, please visit www.telarus.com,