NovelVox, a leading provider of Contact Centre Agent Desktop and Wallboard Softwares announced the appointment of Matej Mikle Barat as European Director of Sales. In this position, Matej will be responsible for NovelVox’s European Channel growth strategy.
Matej brings to NovelVox a wealth of experience and market knowledge having worked in the contact center software industry for many years. Matej’s achievements with his previous role with 2Ring is in line with NovelVox’s vision for European growth and his dedication and drive fits in perfectly with NovelVox. Matej will be assembling his team and executing NovelVox’s European operations intensively from today.
Amit Gandhi, CEO of NovelVox says, “We are extremely excited to have Matej join the NovelVox family. His experience, dedication and market intelligence will drive NovelVox’s European Growth Strategy forward”. He further adds, “Working closely with our valued partners and end-users, Matej will bring a high level of customer service that you come to expect from him, backed up by NovelVox’s product range and technical know-how.”
Historically, Matej has shown again and again his ability to form close working relationships with Europe’s contact centre technology partners. His industry knowledge and experience will help create truly ‘win-win’ partner solutions that will exceed end-customers’ expectations.
Established in 2008, NovelVox is a global software company developing flexible Contact Center Agent Desktops, Wallboards and other contact center applications for customers of all sizes, ranging from Enterprise Organizations to more dynamic customer centric companies. Our products are designed to complement a variety of Contact Center vendors including, Cisco, Avaya and Genesys.
Our mission is to provide our customers with a fully customized agent/ supervisor desktop that will empower contact center agents with the right information at the right time, every time.