Natterbox, a leading provider of global voice cloud services, has announced that it has fully integrated a highly secure, automated credit card payment service which meets the strict PCI DSS standards into its telephony platform . Continue reading Natterbox takes PCI compliance further with new automated payment system
Monthly Archives: October 2018
LivePerson and AdLingo Enable Brands to Have One-to-One Conversations with Consumers Inside Display Ads
LivePerson, a leading provider of conversational commerce solutions, announced an integration with the newly launched, AdLingo, a conversational marketing platform built within Area 120, Google’s incubator for experimental projects. AdLingo’s Conversational Display Ads are a new way for brands to connect with consumers digitally as they are browsing content across the display network. Continue reading LivePerson and AdLingo Enable Brands to Have One-to-One Conversations with Consumers Inside Display Ads
Blue Diamond Growers Go Live with Conversational Online Self-Service Using Astute Bot
Blue Diamond Growers recently launched a new customer self-service chatbot on its website using AI-driven virtual agent technology from Astute. In its first month, the new Blue Diamond bot has assisted close to 6,000 consumers in finding answers to questions about products, coupons, recipes and more. Continue reading Blue Diamond Growers Go Live with Conversational Online Self-Service Using Astute Bot
LivePerson Acquires AdvantageTec, Adding Service Department Messaging Platform to its Automotive Company, Contact At Once!
LivePerson, a leading provider of conversational commerce solutions announced the acquisition of AdvantageTec, a leading provider of texting solutions for service departments of automotive dealerships. The addition of AdvantageTec to Contact At Once!, LivePerson’s automotive company, helps enable conversational commerce across the entire dealership, including variable and fixed operations. Continue reading LivePerson Acquires AdvantageTec, Adding Service Department Messaging Platform to its Automotive Company, Contact At Once!
J.D. Power and ClickFox Create Alliance
Expanding its industry-leading customer experience solutions, J.D. Power today announced a unique global alliance with ClickFox that combines J.D. Power’s world-leading consumer research, data analytics and customer experience advisory capabilities with ClickFox’s industry-leading customer journey analytics platform which analyzes billions of cross-channel journey interactions at the world’s largest financial services, energy, retail, healthcare and insurance companies. Continue reading J.D. Power and ClickFox Create Alliance
AGC Networks Partners with RingCentral to Address Global Enterprise Demand for Cloud Communications Solutions
AGC Networks, a global technology solutions integrator, and RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions, have partnered to bring cloud communications solutions to enterprises around the world. Continue reading AGC Networks Partners with RingCentral to Address Global Enterprise Demand for Cloud Communications Solutions