AVOXI, the leading Communications as a Service (CaaS) provider to global contact centers announced a $10M financing round from Ballast Point Ventures (“BPV”). The investment will be used to accelerate product development, sales, and marketing efforts as the Company expands its global reach and cloud contact centre service portfolio.
“AVOXI is on a roll,” said David Wise, AVOXI founder & CEO, “and this investment is a testament to the work of our entire team. The financing helps fuel the opportunities we have to expand our offerings to serve the contact centre needs of our customers around the globe.”
Founded in 2001, AVOXI combines international virtual number services with cloud communications solutions to power more than 2,400 corporate contact centres worldwide. The Company operates from facilities in Atlanta as well as from its Charleston innovation hub.
AVOXI provides toll free virtual numbers from more countries than any other communications service provider in the industry. The Company also offers local virtual phone numbers which give businesses a professional presence in markets where a physical location does not exist. In addition, AVOXI’s cloud contact centre solutions give clients predictive technology and tools to help them operate more efficiently.
“We are excited to partner with David and his team to drive continued contact centre market leadership and technology innovation,” said Paul Johan, Partner at Ballast Point Ventures, who will join AVOXI’s Board of Directors. “BPV has a strong history of supporting high-growth cloud software and communications companies throughout the Southeast, and we believe AVOXI has done an impressive job building a global communications business to serve the ever-evolving needs of its customers. We see significant growth opportunities in all phases of the AVOXI business.”
“With the capital from BPV and the long history of successful innovation at AVOXI, David has positioned the Company to take advantage of the evolution occurring in the contact centre software sector,” observed Wain Kellum, an existing AVOXI investor, Board member, and serial entrepreneur.
BPV Partner Robert Faber, who will serve as a Board Observer, commented, “We have been very impressed with David and his team. They have built an innovative company, one we believe is poised to capitalize on the big opportunity ahead of them.”
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About AVOXI
Serving more than 2,400 global contact centres, AVOXI is the leading provider of cloud communications services and virtual numbers that allow companies of all sizes and in a range of vertical industries to enhance the experience they provide to their customers. For more information, visit www.avoxi.com.
About Ballast Point Ventures
With $360 million under management, BPV is a growth equity investor providing expansion capital to rapidly-growing private companies located in Florida, the Southeast, and Texas. BPV’s principals have spent their careers building and investing in outstanding companies throughout the Southeast and Texas, where the favorable business climate and strong quality of life provide an attractive home to talented and driven entrepreneurs. For more information, visit www.ballastpointventures.com.