Virgin Wines provides bespoke customer service with Natterbox telephony platform

Natterbox, a leading provider of global voice cloud services announced that it is working with Virgin Wines, an online wine retailer and part of the Virgin family, to expand its personalised customer service offering and create a seamless journey for its clients. Continue reading Virgin Wines provides bespoke customer service with Natterbox telephony platform

Glassbox’s Web and Mobile Digital Customer Management Solution Adopted by the Four Largest US Banks

Glassbox announced that its industry-leading web and mobile Digital Customer Management solution has been adopted by all four of the largest US banks, contributing to the company’s exponential business growth in 2018. Glassbox also continued to grow its business by adding dozens of Tier 1 enterprise customers in various vertical markets. Continue reading Glassbox’s Web and Mobile Digital Customer Management Solution Adopted by the Four Largest US Banks