Study Reveals Innovation and Cost Control Are Key Drivers of Cloud Communications Adoption in Europe

Mitel® announced the results of its new Europe-wide survey, “Cloud adoption as viewed by European Companies.” The study analyzes the attitudes and priorities of executives in eight European countries, examining their perceptions and motives for migrating to a cloud-based model for their business communications. Continue reading Study Reveals Innovation and Cost Control Are Key Drivers of Cloud Communications Adoption in Europe

Teleopti Launches Cloud BI Tool, Insights, Helping Organizations Discover the Power of Their Data

Teleopti, a global provider of workforce management (WFM) software, announced the general availability of Insights, a cloud-based business intelligence tool, using Microsoft Power BI. Insights helps companies discover the power of their WFM and customer experience data through extensive reporting functionality and personalized, interactive analysis. Continue reading Teleopti Launches Cloud BI Tool, Insights, Helping Organizations Discover the Power of Their Data

TaskUs Announces Meteoric Growth in 2018

TaskUs, the world’s leading customer experience and business process outsourcing firm for high-growth companies, celebrated its tenth year in business with exceptional growth and achievements. An unparalleled work environment, an all-star team and a commitment to great customer service, paired with digital innovation, made 2018 a banner year for the company. Continue reading TaskUs Announces Meteoric Growth in 2018

8×8 Receives TechTarget Award for Cloud Communications Solution

8×8, a leading cloud provider of voice, video, collaboration and contact centre solutions for over one million users worldwide announced it has received a TechTarget Network Innovation award for 8×8 X Series, 8×8’s one cloud solution for business communications and contact centre that allows companies to operate at the new speed of business. Continue reading 8×8 Receives TechTarget Award for Cloud Communications Solution