GCash Partners with UNIFY Chatbots to Enhance Customer Engagement

GCash – a wholly owned subsidiary of Globe Fintech Innovations Inc (Mynt) has partnered with UNIFY to enhance customer engagement and improve customer satisfaction using the Unify Chatbot solution. GCash Customers will get real-time interactive customer service 24/7 via Messenger with the UNIFY Chatbot solution. Continue reading GCash Partners with UNIFY Chatbots to Enhance Customer Engagement

Pegasystems Acquires Business Intelligence and Data Visualization Capabilities To Enable Smarter Business Decisions

Pegasystems, the software company empowering digital transformation at the world’s leading enterprises announced the asset purchase of Infruid Labs, a business analytics and data visualization software company. This acquisition brings a consumer-grade user interface and enterprise-class capabilities to Pega solutions that enable users to easily visualize and better understand their Pega application data to improve decision making. Continue reading Pegasystems Acquires Business Intelligence and Data Visualization Capabilities To Enable Smarter Business Decisions

Vector Capital Completes Acquisition of Aspect Software

Vector Capital, a leading private equity firm specializing in transformational investments in established technology businesses announced the successful completion of its acquisition of Aspect Software, Inc. (“Aspect”), a leading provider of fully integrated customer engagement, workforce optimization, and self-service omni-channel solutions. Continue reading Vector Capital Completes Acquisition of Aspect Software