The first Directors Club breakfast briefing seminar of 2019, in partnership with TTEC, saw Simon Rainbow (VP at TTEC) look at how you can blend talent and technology within the evolving customer care space, specifically to support the millennial generation… Continue reading Blending Talent & Technology: Evolving Customer Care For The Millennial Generation
Daily Archives: February 8, 2019
Calabrio Extends Cisco SolutionsPlus Program Participation with Calabrio ONE Cloud Solution
Calabrio announced that Calabrio ONE Cloud is now available directly through the Cisco SolutionsPlus partner ecosystem. Through the expanded partnership, Cisco customers can easily and confidently deploy Calabrio’s workforce optimization (WFO) software suite in the cloud knowing Cisco has verified compatibility with products in the SolutionsPlus ecosystem. Continue reading Calabrio Extends Cisco SolutionsPlus Program Participation with Calabrio ONE Cloud Solution
SugarCRM champions collaboration and efficiency with its latest product updates
SugarCRM, the company that helps global organisations build better business relationships, has announced new customer-driven improvements to its core Customer Relationship Management (CRM) application, as well as its industry-leading Customer Journeys. Continue reading SugarCRM champions collaboration and efficiency with its latest product updates