Results of the 2019 UK National Innovation Awards

At 3pm GMT today (March 26th 2019) Directors’ Club announced the results of their 2019 UK National Innovation Awards.

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110 Directors’ Club members judged the finals, with over 60 members judging each category.

Each judge nominated a winner (2-points) and a runner-up (1-point) for a category. The finalist with the highest number of points is the winner of that category.

The results for the 2019 UK National Innovation Awards are as follows:


Automating Customer Support

Winner: Jacada

Runner-up: CX Company

Finalist: Intradiem

Finalist: Moxie


Blending Human & Artificial Intelligence

Winner: Concentrix & Unbabel

Runner-up: Astute

Finalist: Noetica

Finalist: Synthetix


Personalising Customer Interactions

Winner: Personify XP

Runner-up: IMImobile

Finalist: Genesys

Finalist: Wizu


Here is a 5-minute video of the results being announced

Jon Snow, Founder & Chairman of Directors’ Club commented on the results:

“Each year the UK National Innovation Awards seeks out the innovations that are having a profound impact on business. Our 2019 finalists are all pushing the boundaries of how businesses engage with their customers. Each “Our Innovation” video provided a window into the creativity and vision of the finalist. Judging the finals was a journey of discovery and a valuable learning experience for our Judging Faculty. Congratulations to the Winners, but an equal congratulations to all who made it to the finals.”

The first prize in each category is a Winner’s Webinar, produced and promoted by Directors’ Club, to showcase the winning innovations.

The UK National Innovation Awards will return in 2020 – Directors’ Club’s 10th anniversary year – with more categories to reward the innovators who drive global change and transformation.

About The National Innovation Awards

The National Innovation Awards (the Nationals) have been designed by the Directors’ Club United Kingdom to recognise business technology innovations and their impact on customer experience, employee engagement, operations performance, product creation, and profitable growth.

As technology and innovation are at the heart of this initiative, we decided to totally reimagine the concept of B2B recognition and award giving.

The outcome is a unique programme that uses an all-digital platform to execute the entire awards process.

Our aim is to have an as-near-as-possible zero carbon footprint and environmental impact.

Consequently, there are no travel, over-night accommodation or gala dinner expenses associated with our programme.

Directors’ Club is dedicated to promoting the success and growth of all businesses in the United Kingdom. Therefore, the Awards categories are open to all technology developers worldwide who are doing business in the UK.

Visit http://nationalinnovationawards.org.uk/