SurveyMonkey, a leading global survey software company, announced that it has expanded the survey text analysis capabilities of its product platform with new AI-based features that utilize machine learning and natural language processing technology. Continue reading SurveyMonkey Launches New AI-Driven Analysis Features to Help Enterprise Customers Uncover Business Critical Insights →

Communications-as-a-Service (CaaS) leader Voxbone is celebrating the launch of its enterprise platform. Built to meet the specific communication needs of business end users, the Voxbone platform is a one-stop shop for voice and messaging in 65 countries around the world. Continue reading Voxbone Announces Tailored Enterprise-Grade Platform →

Based on its recent analysis of the European customer management BPO market, Frost & Sullivan recognises Almawave, a subsidiary of the AlmavivA Group, with the 2019 Enabling Technology Leadership Award in Europe. Continue reading Almawave Recognized by Frost & Sullivan for its Customer Experience Management Solutions →