Limitless Technology, the London-based inventor and provider of a SaaS platform offering AI and crowd sourced customer service solutions, today announces it has successfully raised £5million in Series A funding. Continue reading Limitless raises £5million in Series A funding
Daily Archives: April 10, 2019
79% of UK consumers will switch brand if trust breaks down
Failing to build trust undermines customer loyalty and damages revenues, with over three quarters (79%) of consumers saying they’ll leave a supplier that they don’t trust. At the same time, focusing on getting customer service basics right and listening to consumers will help brands more than advertising, with 63% of consumers ranking easy processes as a top three factor in building trust. Continue reading 79% of UK consumers will switch brand if trust breaks down
Mitel expands cloud communications partnership with Google Cloud
Mitel®, a global leader in business communications, has broadened its partnership with Google Cloud to provide greater security and reliability for customers looking to accelerate digital transformation by moving communications and collaboration to the cloud. Continue reading Mitel expands cloud communications partnership with Google Cloud
Avaya Extends AI and Cloud Integration with Google Cloud
Avaya, a global leader in solutions to enhance and simplify communications and collaboration, is furthering its integration with Google Cloud to fully leverage the AI and cloud capabilities of both companies, providing Avaya clients with new capabilities to enhance their customer experience and achieve desired business outcomes. Continue reading Avaya Extends AI and Cloud Integration with Google Cloud
Mitel and Talkdesk partner for enterprise cloud contact centre solution
Talkdesk, the cloud contact centre for innovative enterprises, and Mitel®, a global leader in business communications announced a strategic partnership to help enterprises transform to meet the demands of today’s digital consumer. Continue reading Mitel and Talkdesk partner for enterprise cloud contact centre solution
Artificial Solutions announces the launch of Teneo Fusion
Artificial Solutions, the leading specialist in enterprise-strength conversational AI, announced the launch of Teneo® Fusion. The latest version of the company’s revolutionary conversational AI development platform blends significant enhancements to its technology, with business value measurements to deliver the ultimate conversational AI experience. Continue reading Artificial Solutions announces the launch of Teneo Fusion