All posts by Sam Heggie-Collins

WEBTEXT Selected For AVAYA DevConnect Select Product Program

PRESS RELEASE: WEBTEXT announced that it has expanded its relationship with Avaya, with WEBTEXT now officially a member of the Avaya DevConnect Select Product Program (SPP). SPP is a unique reselling program that simplifies the process for Avaya customers, Avaya sales teams and channel partners to order strategically-selected third party solutions. Continue reading WEBTEXT Selected For AVAYA DevConnect Select Product Program

Unify Names Industry Veteran Paul Cunningham Chief Marketing Officer

Unify, the Atos brand for communications software and services announced it has appointed Paul Cunningham to the role of Chief Marketing Officer, with responsibility for all of Unify’s marketing activities for its OpenScape and Circuit solution portfolios. Cunningham will also join the Unify Executive Committee. Continue reading Unify Names Industry Veteran Paul Cunningham Chief Marketing Officer

Convergys announces growth in Honduras

PRESS RELEASE: Convergys Corporation, global leader in customer management, revealed the opening of 300 new jobs in Honduras, to start in the next three months. Interested candidates may visit us at our offices in Altia Park, tower #2, 3rd floor, Monday – Friday from 8am – 5pm or apply online in our Facebook /Convergys. The new team members will work in the areas of customer service and must be fully proficient in English. Continue reading Convergys announces growth in Honduras

eg solutions wins £692,000 Public Sector Software Contract

PRESS RELEASE: eg solutions plc, the back office workforce optimisation provider, is pleased to announce that the Company has won a £692,000 contract (the “Contract”) to implement its eg operational intelligence® software within the public sector. Approximately £500,000 of revenues from the Contract will be recognisable in the current financial year. Continue reading eg solutions wins £692,000 Public Sector Software Contract

Junction partners with SunLife to launch new multi-product insurance proposition

PRESS RELEASE: Junction, BGL Group’s partnerships business, has signed a five-year contract to provide home and motor insurance products to leading insurer SunLife. The deal marks the next stage of SunLife’s expansion into the general insurance market and will see the brand offering motor insurance for the first time, along with a revamped and improved home insurance product. All policies will be 5* Defaqto rated, reflecting the comprehensive benefits and cover on offer. Continue reading Junction partners with SunLife to launch new multi-product insurance proposition

Pegasystems Launches Industry’s First Robotic Automation Capabilities to Reduce Time and Costs of Managing Onboarding and KYC

Pegasystems announced that Pega® Client Lifecycle Management (CLM) and Pega® Know Your Customer (KYC) now enable banks to leverage the power of robotic automation to speed client onboarding processes, reduce operational costs, and accelerate time to market. By unifying Pega® Robotic Automation within Pega CLM and Pega KYC, global financial institutions can automate repetitive manual tasks in onboarding and KYC remediation processes to ultimately improve the customer experience. Continue reading Pegasystems Launches Industry’s First Robotic Automation Capabilities to Reduce Time and Costs of Managing Onboarding and KYC