- Self Service
- Multi-Channel Solutions
- Cloud Contact Centre
- Customer Experience
- Multilingual Customer Experience
- Workforce Optimisation
- Artificial Intelligence
- Predictive Dialler
- Contact Centre Outsourcing
- Workforce Management
- Call Scripting
Business Systems is the UK’s largest independent provider of call recording and workforce optimisation technologies encompassing quality monitoring, analytics and workforce management solutions.
CPM International Contact Centre Barcelona is an award-winning, outsourced contact centre agency; specialising in the delivery of bespoke High Performance Sales & Exceptional Customer Experience solutions spanning multiple languages, markets and channels.
IFS Customer Engagement provides a complete solution to transform the contact centre: combining omni-channel contact technology with Customer Service CRM software in a single, uniquely configurable, AI-powered agent desktop.
IMImobile is a UK based, global cloud communications software and solutions provider that enables companies to use mobile and digital technologies to improve and automate customer experience and engagement.
Noetica is a British, privately owned software company headquartered in central London, trading globally and specialising in the development and delivery of customer contact systems. Established in 1997, Noetica helps contact centres of all sizes (from 5 to 1000+ seats) across four continents achieve continuous efficiency improvements.